Osceola County Sheriff's Office Chooses LensLock for Enhanced Body-Worn Camera Experience

Osceola County Sheriff's Office (MI) Undersheriff Jed Avery recently shared insights into the department's decision to switch to LensLock as their body-worn camera vendor. The transition has brought about significant improvements in terms of efficiency, accessibility, and cost-effectiveness.

The decision to choose LensLock was the result of careful research and evaluation of various other prominent body-worn and in-car camera vendors. Osceola County Sheriff's Office found LensLock to be a standout choice for several reasons, with the top three factors being unlimited data storage on Microsoft’s “Azure for U.S. Government” FBI CJIS compliant cloud, the inclusion of a dedicated outsourced redaction team, and competitive pricing options.

Since partnering with LensLock, the Sheriff's Office has experienced exceptional customer service and a seamless rollout of the body-worn and in-car cameras according to Undersheriff Avery's timeline. Notably, the quality of equipment provided by LensLock surpasses that of the previous vendor. Deputies have expressed their satisfaction, likening the upgrade to moving from outdated flip phones to cutting-edge smartphones with LensLock's advanced technology.

“Using LensLock’s cloud based storage, we have noticed less downtime for our deputies, and our prosecutor's office can view our videos much faster.”

— Undersheriff Jed Avery
Osceola County Sheriff’s Office (MI)

One of the key advantages of the LensLock solution is its user-friendly design and operation. Deputies appreciate the simplicity of the body-worn camera, aided by the LensLock mobile application. This tool allows them to easily find the best angles for capturing interactions with citizens and upload video footage even before returning to the office to complete their reports.

The transition to LensLock has also resolved issues related to multiple copies and file compatibility. Previously, the Sheriff's Office faced challenges in providing backup copies and sending video files to the prosecutor's office, often receiving numerous requests for additional copies due to lost or inaccessible files. However, since implementing the LensLocker™ Digital Evidence Management System (DEMS) online portal, such complications have become a thing of the past. The streamlined process has resulted in zero requests or problems from the prosecutor's office.

Undersheriff Jed Avery and the entire Osceola County Sheriff's Office are delighted with their decision to partner with LensLock. The benefits of this transition are evident in terms of improved workflow, enhanced access to video evidence, and the overall efficiency of their law enforcement operations.

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